Viafrica offers maintenance contracts to guarantee an uninterrupted use of your infrastructure. A number of times per year we carry out service visits. We update the software. All hardware is checked and physically cleaned. In addition we offer a carry-in service. You can bring faulty hardware to one our sites for reparations at any moment.
Experience shows that without regular maintenance few ICT environments can last long. For a minimum amount per computer Viafrica takes care of both maintenance of hardware and software. This is done at your site. With our maintenance contract you and your users are guaranteed uninterrupted use of the infrastructure. In addition, you are assured of the latest updates of the software you use. Each organisation with a support contract can make free use of the Viafrica helpdesk where users with questions about hardware and software can turn to, both by e-mail and by telephone.